Money, money, money
Wednesday, June 11, 2008 at 04:22PM I'm a lucky lady as things go. My husband left me with a pension - quite a good one really and because of the illness he had, I am entitled to certain benefits for some long period of time. Several months to be exact. However the inability of the MOD Pensions people to couch things in plain English and to give correct information is a wonder. I actually didn't know that it was possible to write about things in such a completely vague and uninformative manner.
It seems to me that the simple question that needs an answer is this: How much money will I get each month?
Oh my Lordy that is far too difficult a question to answer. I can be told how much I will get per annum. (Great when it is paid for a period of 91 days) I am given calculations: "A minus D+F" but without brackets, as any mathematician will tell you, the answer could be any one of several!
But the icing on the cake is that when you ring the number on the letter to discuss the matter and try to work out what you will be getting to pay those ever-increasing bills, you are told that you cannot talk to anyone in pensions directly. Oh no! They take your number and tell you that you will be rung in the next 10 days. 10 DAYS! No matter that you may be walking the dog, doing your shopping or visiting the doctor at the time they ring! 10 days is what the man said and so wait I must for 10 more days to sort the problem out.
(Mind you, I thought it was sorted last week! Oh blissful day when that thought was in my mind! But deeper investigation revealed that their dates were wrong and I was having to point them in the right direction! So now I await a further telephone call to sort out the problem.)
Tom and I have spent ages doing calculations. We are not daft. (I taught Maths for many years and Tom has a good grasp of the subject - well good enough to get a B at GCSE!) but we are struggling. Pity the poor widow of 19 years old who is alone and has a crying baby for company. The wives of servicemen deserve better.


